Shoptalk is an undercover evaluation service which specializes in serving the property management industry in the Pacific Northwest. We have developed a stringent screening and training process in order to develop top notch secret shoppers.

A Shoptalk service evaluation is a comprehensive report containing descriptive details about the shopper's experience. The specific comments and remarks in each report will help you visualize how the shopper is treated at your community.

Through the eyes of the “prospective renter,” you will experience the impression made by your staff and community. As your employee moves from establishing customer needs to product presentation, you will learn how the sale is won or lost.

Evaluate, encourage and educate your employees with a Shoptalk service evaluation.

Evaluate customer service and sales skills
Encourage areas of strength and success
Educate to improve overall performance

To receive more detailed information on the variety of services that Shoptalk offers, including samples of completed reports, please email: joyce@shoptalkservice.com

• Employee evaluations
• Telephone evaluations
• Property evaluations
• Internet evaluations
• Leasing training
• Miscellaneous services
• Just Ask!