This is what property managers and owners are saying about Shoptalk:

Report Quality

“THANK YOU!!! I was so excited to receive, print and read this fabulous report!”

“We are truly impressed with the thoroughness of your shops! They are very helpful.”

“Thank you for both of those reports; they were very detailed.”

“Thank you very much! This has been one of the most valuable shops I've ever requested.”

“THANKS!!! You always do a great job. I have always really enjoyed the feedback that we receive when you return a report. They are very useful tools.”

“Thank you so much - you provide an excellent service!!!!”

“Your reports are 'over and above' with the amount of information they provide. The specific examples really paint a vivid picture of the shopper's experience.”

“We love your reports and your service!”

“The shopping report has really helped; she's rented 9 units in the last two weeks since I shared the report with her!”

Extra Mile Service

“It was not easy to get this shop done, but we managed. Thank you for all your efforts! You really went the extra mile!”

“Thank you so much for going the extra mile by providing us with a complete shopping report so promptly. Your assistance is very much appreciated by our entire staff.”

“Thank you for a job well done. This will be helpful in working with the resident managers and the office rental staff as we attempt to improve our marketing skills and effectiveness.”

“Thank you for your willingness to be open with me. Clearly you care about making a positive difference in the industry and not just about providing a service.”

Turn-Around Time

“Thanks for your prompt and efficient service.”

“Thank you for getting all of the shops done in such a timely manner.”

“Thanks for getting it done so promptly!”

“KUDOS, for the incredibly quick turn-around and wonderful report!”

“Thanks again for taking care of all of our properties so quickly.”

“Thanks so much for getting these reports done so quickly. It's been most enlightening.”

Training

“Thank you so much for your write up and recommendations. It is just what I was hoping to get out of this process. Your fresh, positive, and professional perspective will help us all get redirected on this property.”

“The on site training was motivating. Providing us with specific challenges will help us keep the motivation momentum going. We will be striving for an "excellent" report when we re-shop the community and management. Thank you for providing such a valuable service for us.”

“Thank you so much for the excellent training. I received very positive feedback from the managers and I appreciate all the information you shared.”

“Joyce was very knowledgeable and well prepared. She spoke very clearly and was easy to understand. She had my attention the whole presentation.”

“The presentation was fun and energizing. Reminds me of the energy level we should maintain in our line of work.”